> Source: [sk183038](https://support.checkpoint.com/results/sk/sk183038)

# sk183038 - Automatic installation of Threat Prevention Policy fails with "Threat Prevention Policy installation canceled for Module <Gateway_name>"

| Property | Value |
|----------|-------|
| Solution ID | sk183038 |
| Date Created | 2025-01-16 |
| Last Modified | 2025-02-20 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82, R81.20 |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- * After an IPS update, automatic installation of the Threat Prevention Policy for multiple Security Gateways fails with this error: "*Threat Prevention Policy installation canceled for Module \<Gateway_name\>*".

* The task details window in SmartConsole shows: "*Policy installation canceled*".

* Manual policy installation in SmartConsole works.

## Solution

1. Open an SSH connection to the Security Management Server.
2. Navigate to `$FWDIR/log/cpm.elg`.
3. Search for the first "`Policy installation canceled`" error message. Run:  
   `grep "Policy installation canceled" cpm.elg`  
   The reason for the failure should appear before the "`Policy installation canceled`" entry.  
   For example:  
   `Threat Prevention Policy installation failed for Security Gateway <GW name>...&<Policy name> Installation failed. `  
   **Reason: IP = XXX.XXX.XXX.XXX is not available right now**` `  
   `**##MSG_IDENTIFY##**5&2&Threat Prevention Policy installation canceled for Module <MODULE name>`  
   In this example, the Security Gateway has connectivity or availability issues.
4. Resolve the identified issue.

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