> Source: [sk183027](https://support.checkpoint.com/results/sk/sk183027)

# sk183027 - Harmony Mobile Dashboard - No results when filtering devices by email, name, number with Harmony Mobile Connector configured

| Property | Value |
|----------|-------|
| Solution ID | sk183027 |
| Date Created | 2025-01-13 |
| Last Modified | 2025-01-16 |
| Technical Level | Advanced |
| Products | Mobile Security |
| Versions | Cloud |

## Symptoms

- On the Harmony Mobile dashboard, Harmony Mobile Connector is configured. Then, in the Devices tab, when you filter devices by email, name, or number, the Devices table displays no records.

## Cause

Harmony Mobile Connector

## Solution

This solution requires authentication. Please log in to view the full solution.

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