> Source: [sk183016](https://support.checkpoint.com/results/sk/sk183016)

# sk183016 - How to Configure Session Timeout in ERM

| Property | Value |
|----------|-------|
| Solution ID | sk183016 |
| Date Created | 2025-01-20 |
| Last Modified | 2025-05-23 |
| Technical Level | General |
| Products | External Risk Management |
| Versions | Cloud |

## Solution

External Risk Management (ERM) allows you to configure how long a user session stays active before it automatically terminates due to inactivity. Setting the session timeout balances user convenience and security, especially in shared or public environments.  

**To configure session timeout:**   

1. Login to the External Risk Management Administrator portal.
2. Go to **Account Settings** \> **General** .  
   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1736539558864/account settings202501101508431.jpg)
3. Scroll down to the **Session Timeout** section.  
   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1736539558864/session timeout202501101509402.jpg)
4. Select the required session timeout duration from the dropdown list.   
   * 15 minutes
   * 30 minutes
   * 1 hour
   * 1.5 hours
   * 3 hours
   * 6 hours
   * 12 hours

   <br />

   **Note** - By default, the timeout is set to one hour. For example, if a user remains inactive for one hour, the system automatically terminates the session.
5. Click **Save**.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content