> Source: [sk183003](https://support.checkpoint.com/results/sk/sk183003)

# sk183003 - Policy verification fails after upgrade

| Property | Value |
|----------|-------|
| Solution ID | sk183003 |
| Date Created | 2025-01-20 |
| Last Modified | 2025-06-15 |
| Technical Level | General |
| Products | Multi-Domain Security Management Server |
| Versions | R81.10 (EOS), R81.20, R82 |

## Symptoms

- * Policy verification fails after upgrading from R81.10 to R81.20 and/or R82
* Policy installation on the domain fails with an error.  
  Example: `Gateway: NFW-BOS Policy: Standard Status: Failed Layer 'Global-XXX_Access_Layer': Verification failed due to internal error. Policy verification failed.`
* Even after deleting the layer `Global-XXX_Access_Layer` the system shows other layer name with the same error.
* The issue is on all domains. Policy installation on another domain shows different layer names with the same error.

## Cause

Misconfiguration of a global object due to a missing IPSec VPN community (none defined).

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 25
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 101

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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