> Source: [sk182945](https://support.checkpoint.com/results/sk/sk182945)

# sk182945 - Security Gateways managed with Smart-1 Cloud do not send security logs after the Smart-1 Cloud upgrade to R82

| Property | Value |
|----------|-------|
| Solution ID | sk182945 |
| Date Created | 2024-12-20 |
| Last Modified | 2025-01-29 |
| Technical Level | Advanced |
| Products | Security Gateway, Scalable Platforms |
| Versions | R82, R82 |
| OS | Gaia |

## Symptoms

- Security Gateways, Quantum Spark Gateways, and Maestro Security Groups managed with Smart-1 Cloud do not send security logs after the Smart-1 Cloud upgrade to R82.

## Cause

* The Security Policy on the Security Gateway is missing the required implied rules.
* The "`maas_tunnel`" interface is missing in the Security Gateway object in SmartConsole.

## Solution

This solution requires authentication. Please log in to view the full solution.

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