> Source: [sk182930](https://support.checkpoint.com/results/sk/sk182930)

# sk182930 - Error in CMOS and ROMB battery values after iDRAC firmware upgrade on Smart-1 5050/5150

| Property | Value |
|----------|-------|
| Solution ID | sk182930 |
| Date Created | 2024-12-30 |
| Last Modified | 2026-02-09 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R81.10 (EOS) |

## Symptoms

- * Error in CMOS and ROMB Battery Value after installing iDRAC firmware v7.00.00.173 on one of these appliances:   
  Smart-1 525   
  Smart-1 600-M   
  Smart-1 625   
  Smart-1 5050   
  Smart-1 5150   
  Smart-1 6000-L   
  Smart-1 6000-XL
* Output of the `"cpstat os -f sensors"` command shows:  

  ```
  
  Voltage Sensors
  -------------------------------------------------
  |Name         |Value      |Unit  |Type   |Status|
  -------------------------------------------------
  |CMOS Battery |Not Sampled|Status|Voltage| 0    |
  |ROMB Battery |No Read    |Status|Voltage| 1    |
  -------------------------------------------------
  ```

  <br />

## Cause

In iDRAC 7.00.00.173 the CMOS battery sensor is disabled. As a result, the CMOS battery does not appear in the management interface.

More information about the change and the logic behind is can be viewed in [Dell Knowledge Base article](https://www.dell.com/support/kbdoc/en-ca/000227413/14g-intel-poweredge-coin-cell-battery-changes-in-august-2024-firmware).

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

---

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