> Source: [sk182920](https://support.checkpoint.com/results/sk/sk182920)

# sk182920 - "Error 2715 the specified file key not found in the file table" appears when uninstalling Endpoint Security Client

| Property | Value |
|----------|-------|
| Solution ID | sk182920 |
| Date Created | 2024-12-16 |
| Last Modified | 2025-06-24 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | E89.X, E88.X |

## Symptoms

- "Error 2715 the specified file key not found in the file table" appears when uninstalling Endpoint Security Client.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue - improved Endpoint Security Client package.

A Support Engineer will make sure the Endpoint Security Client is compatible with your environment before providing it.  
For faster resolution and verification, collect the [CPinfo](https://support.checkpoint.com/results/sk/sk90445) file from the Endpoint Security Client involved in the case.

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