> Source: [sk182906](https://support.checkpoint.com/results/sk/sk182906)

# sk182906 - Anti-Malware policy does not load on all Virtual Systems in a Maestro Security Group with a large number of VSs

| Property | Value |
|----------|-------|
| Solution ID | sk182906 |
| Date Created | 2024-12-16 |
| Last Modified | 2024-12-16 |
| Technical Level | General |
| Products | Security Gateway, Scalable Platforms |
| Versions | R81.20, R81.20 |
| OS | Gaia |

## Symptoms

- After you boot a Maestro Security Group Member (SGM), the Anti-Malware policy does not load on all of the SGM's Virtual Systems (VSs).

**Note**: There is a large number of VSs on the SGM (for example, 50).

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).
This **workaround** is also available:  

1. Find the problematic VSs:  
   `vsx stat -v `
2. Switch to the applicable VS:  
   `vsenv <vs_id>`
3. Run this command to see the PID of the *TP_CONF_SERVICE* daemon:  
   `cpwd_admin list`
4. Kill the *tp_conf_service* daemon:  
   `#kill - 9 <pidof tp_conf_service>`
5. Start the *tp_conf_service* daemon on the problematic VS. Replace "`VS number`" with the actual VS ID. It restarts on its own after two minutes:  
   `$cpwd_admin start -name TP_CONF_SERVICE -ctx <VS number> -path $FWDIR/bin/tp_conf_service -command "tp_conf_service --conf=tp_conf.json --log=error"`
6. Reload the Anti-Malware policy:
   1. `# fw fetch local`
   2. `# fw amw fetch local`

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