> Source: [sk182891](https://support.checkpoint.com/results/sk/sk182891)

# sk182891 - "Error uploading file" on Harmony Browse (SBA4B) terminal log

| Property | Value |
|----------|-------|
| Solution ID | sk182891 |
| Date Created | 2024-12-16 |
| Last Modified | 2024-12-16 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS) |

## Symptoms

- * Failure to download certain files in the Threat Emulation and Extraction environment.
* Problem occurs when downloading a file using a browser on the Harmony Browse (SBA4B) terminal.
* Debug shows PHP error:

  ```
  ... PHP Fatal error:  Allowed memory size of 188743680 bytes exhausted (tried to allocate 69905088 bytes)
  ```

## Cause

The issue was caused by TPAPI CPUserCheckPortal, which limits the memory allocated for file uploads. The *memory_limit* parameter defines the total memory allowed for all TPAPI files at any given time.

## Solution

This solution requires authentication. Please log in to view the full solution.

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