> Source: [sk182840](https://support.checkpoint.com/results/sk/sk182840)

# sk182840 - Default admin user is accessible after password expiration

| Property | Value |
|----------|-------|
| Solution ID | sk182840 |
| Date Created | 2024-11-18 |
| Last Modified | 2024-11-20 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82, R81.20, R81.10 (EOS), R82, R81.20, R81.10 (EOS) |
| OS | Gaia |
| Platform | Smart-1, Open Server |

## Symptoms

- * Admin user password is expired, having passed the threshold set in the password policy.
* Default admin user is still accessible through the Gaia Portal and command line, instead of being locked out by the password policy.

## Solution

This solution requires authentication. Please log in to view the full solution.

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