> Source: [sk182789](https://support.checkpoint.com/results/sk/sk182789)

# sk182789 - Error 2715 when uninstalling Endpoint Security Client

| Property | Value |
|----------|-------|
| Solution ID | sk182789 |
| Date Created | 2024-10-29 |
| Last Modified | 2025-06-24 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | E88.X |
| OS | Windows |

## Symptoms

- Uninstall logs show:   
`Error 2715. The specified File key ('misc_file_name') not found in the File table.`

## Cause

The root cause is currently unknown. Check Point Support requires a copy of the Virtual Machine in its problem state for further investigation, as the issue does not replicate in the Check Point environment.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content