> Source: [sk182780](https://support.checkpoint.com/results/sk/sk182780)

# sk182780 - Access policy installation on VSX results with "Error code: 0-1-4000029" after upgrade

| Property | Value |
|----------|-------|
| Solution ID | sk182780 |
| Date Created | 2024-11-12 |
| Last Modified | 2026-08-17 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * After upgrade of a VSX Gateway, policy installation on a specific VS fails with error: `"Policy installation failed on gateway. If the problem persists contact Check Point support (Error code: 0-1-4000029)."`

* Trying to install the policy multiple times succeeds.

## Solution

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