> Source: [sk182758](https://support.checkpoint.com/results/sk/sk182758)

# sk182758 - Linux SSL Network Extender CLI fails to connect to a Security Gateway behind a NAT device

| Property | Value |
|----------|-------|
| Solution ID | sk182758 |
| Date Created | 2024-10-28 |
| Last Modified | 2024-11-12 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Linux |
| Platform | Open Server |

## Symptoms

- * Linux SSL Network Extender CLI fails to connect to the Security Gateway.
* The VPN gateway is behind a NAT device, and the IPsec VPN Link Selection setting is set to Static NAT IP address.
* Mobile Access Blade is disabled, which is a correct setting for SSL Network Extender CLI connections.

## Cause

IPsec SSL Network Extender CLI does not work with a Security Gateway with static NAT. There is no a mobile agent or portal to get details from the Security Gateway .

## Solution

This solution requires authentication. Please log in to view the full solution.

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