> Source: [sk182645](https://support.checkpoint.com/results/sk/sk182645)

# sk182645 - "License violation: You have exceeded the number of allowed devices in your license" alert in the Infinity Portal

| Property | Value |
|----------|-------|
| Solution ID | sk182645 |
| Date Created | 2024-09-16 |
| Last Modified | 2024-09-17 |
| Technical Level | Advanced |
| Products | Check Point Portal |
| Versions | Cloud |

## Symptoms

- * When adding a contract to the customer, a limit of units was set.
* The following warning appears when you open the "Services \& Contracts" view in the Infinity Portal: "License violation: You have exceeded the number of allowed devices in your license. Please contact your account manager to extend your license. If you already have a new license generated for you, please go to Global Settings Contracts Associated Accounts and sync the relevant account."

## Cause

When setting a limit of units for a given contract, an alert is generated when this limit is reached.   
The limit is not enforced, and you can add more users/seats; however, this warning appears.

## Solution

This solution requires authentication. Please log in to view the full solution.

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