> Source: [sk182632](https://support.checkpoint.com/results/sk/sk182632)

# sk182632 - EVR.dll or MF.dll missing error when installing Endpoint Security VPN

| Property | Value |
|----------|-------|
| Solution ID | sk182632 |
| Date Created | 2024-09-09 |
| Last Modified | 2024-09-09 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- When installing the Endpoint Security VPN client on a Windows PC, the system shows an error that EVR.dll, MF.dll, or both as missing.

## Cause

EVR.dll and MF.dll are part of the Windows Media Feature pack.

## Solution

This solution requires authentication. Please log in to view the full solution.

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