> Source: [sk182631](https://support.checkpoint.com/results/sk/sk182631)

# sk182631 - The Gaia messages log shows: "[NIC Name]: Cannot read module EEPROM memory. No module connected."

| Property | Value |
|----------|-------|
| Solution ID | sk182631 |
| Date Created | 2024-08-27 |
| Last Modified | 2025-02-28 |
| Technical Level | Advanced |
| Products | Security Gateway, Scalable Platforms |
| Versions | R81.20, R81.10 (EOS), R81.20, R81.10 (EOS) |

## Symptoms

- * The /var/log/messages or dmesg log is repeatedly displaying the message "Cannot read module EEPROM memory. No module connected" every 6 hours. Here is an example snippet: `
  > i40e 0000:65:00.0 eth1-01: Cannot read module EEPROM memory. No module connected.`  
  > `
  > i40e 0000:65:00.1 eth1-02: Cannot read module EEPROM memory. No module connected.`  
  > `
  > i40e 0000:65:00.2 eth1-03: Cannot read module EEPROM memory. No module connected.`  
  > `
  > i40e 0000:65:00.3 eth1-04: Cannot read module EEPROM memory. No module connected.`
* The network interface(s) mentioned in the message are neither connected nor configured.

## Cause

A querying task is running in the background, but an error message is returned due to a lack of configuration for the interfaces."

## Solution

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