> Source: [sk182605](https://support.checkpoint.com/results/sk/sk182605)

# sk182605 - The CPM process does not start

| Property | Value |
|----------|-------|
| Solution ID | sk182605 |
| Date Created | 2024-08-21 |
| Last Modified | 2026-03-05 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.x, R82.20 |

## Symptoms

- * The API and CPM process do not start after completion of backup restoring.  

  ```
  
  [Expert@HostName:0]# api status -s
  
  API Settings:
  ---------------------
  Accessibility:                      Require ip 127.0.0.1
  Automatic Start:                    Enabled
  
  Processes:
  
  Name      State     PID       More Information
  -------------------------------------------------
  API       Started   18352
  CPM       Stopped   11687     Check Point Security Management Server failed to start
  FWM       Started   8839
  APACHE    Started   12777
  ```

* The SIC certificates are valid:  

  ```
  
  [Expert@HostName:0]# cpca_client lscert -dn "cn=cp_mgmt" -stat Valid
  Operation succeeded. rc=0.
  2 certs found.
  Subject = CN=cp_mgmt,O=csg-fw01..ieuk5j
  Status = Valid   Kind = SIC   Serial = 37856   DP = 0
  Not_Before: Mon Apr 22 16:04:52 2024   Not_After: Sun Apr 22 16:04:52 2029
  Subject = CN=cp_mgmt_csg-fw02,O=csg-fw01..ieuk5j
  Status = Valid   Kind = SIC   Serial = 75464   DP = 0
  Not_Before: Mon Feb 12 17:23:12 2024   Not_After: Sun Feb 11 17:23:12 2029
  ```

  But the registry shows a different CN name:  

  ```
  
  Expert@HostName:0]# cpprod_util CPPROD_GetValue SIC MySICname 1
  cn=cp_mgmt,o=gw-8096e1..gtakkq
  ```

## Cause

The Secure Internal Communication (SIC) common names (CN) in the registry and the `sic_cert.p12` file do not match. Therefore the CPM process stops.

## Solution

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