> Source: [sk182597](https://support.checkpoint.com/results/sk/sk182597)

# sk182597 - Packet captures are missing in Anti-Bot logs

| Property | Value |
|----------|-------|
| Solution ID | sk182597 |
| Date Created | 2024-08-24 |
| Last Modified | 2025-08-04 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * "Capture Packet" feature does not capture packets when an Anti-Bot protection is triggered.
* `cpas_capture_side: No packets to capture!; ` message is displayed in the debug (`fw ctl debug -m MALWARE + all`) output.

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point Quantum R82](https://support.checkpoint.com/results/sk/sk181127)
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 111
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 177

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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