> Source: [sk182576](https://support.checkpoint.com/results/sk/sk182576)

# sk182576 - Audit logs from Infinity Playblocks show a wrong origin in logs

| Property | Value |
|----------|-------|
| Solution ID | sk182576 |
| Date Created | 2024-08-13 |
| Last Modified | 2024-08-20 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS) |

## Symptoms

- Audit logs from Infinity Playblocks show a wrong origin in logs.

## Cause

There are two possible causes for the issue:

* Multiple instances of the IP address related to the Security Gateway's management interface exist in the Management Server database.

  Or
* The Security Gateway management interface's IP address is missing from the Management Server database (e.g., the interface does not show in the Network Topology tab in SmartConsole).

## Solution

This solution requires authentication. Please log in to view the full solution.

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