> Source: [sk182540](https://support.checkpoint.com/results/sk/sk182540)

# sk182540 - Error: "sip_any-tcp service has overlapping ports" when changing predefined services such as SIP_TCP

| Property | Value |
|----------|-------|
| Solution ID | sk182540 |
| Date Created | 2024-08-04 |
| Last Modified | 2024-08-06 |
| Technical Level | General |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1500 |

## Symptoms

- * If you change predefined services like `SIP_TCP`, this triggers the error message: "sip_any-tcp service has overlapping ports." Example:
* The issue occurs when accessing the VoIP configuration page on the 1500 appliance running firmware R81.10.10_**996002945** . When SIP inspection is disabled, saving the changes fails due to overlapping ports between `SIP_UDP` and `SIP_TCP`. These SIP services are default settings and have not been customized.

## Solution

This issue has been fixed. The fix is included in:  

* Check Point R81.10.10 Build 996002991

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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