> Source: [sk182465](https://support.checkpoint.com/results/sk/sk182465)

# sk182465 - Collect information for troubleshooting policy installation issues on SMB appliances

| Property | Value |
|----------|-------|
| Solution ID | sk182465 |
| Date Created | 2024-07-04 |
| Last Modified | 2024-11-03 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |

## Symptoms

- Any error that may occur during the policy installation on an SMB appliance.

## Solution

This solution requires authentication. Please log in to view the full solution.

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