> Source: [sk182393](https://support.checkpoint.com/results/sk/sk182393)

# sk182393 - "Reason: Application Control - Internal system error. (4), URL Filtering - Internal system error. (0)" errors in logs after SmartMove migrate

| Property | Value |
|----------|-------|
| Solution ID | sk182393 |
| Date Created | 2024-06-14 |
| Last Modified | 2024-06-26 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20 |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- * `"Reason: Application Control - Internal system error. (4), URL Filtering - Internal system error. (0)"` errors in log after migrating with SmartMove from Palo Alto to Check Point.

* Custom applications are not matched.

* All the URL filtering objects were migrated from Palo Alto to Check Point.

## Cause

SmartMove migrated unsupported objects to the Security Management's database.

## Solution

This solution requires authentication. Please log in to view the full solution.

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