> Source: [sk182387](https://support.checkpoint.com/results/sk/sk182387)

# sk182387 - After an upgrade to specific Jumbo Hotfix Takes, Mail Transfer Agent no longer works on any Virtual System except one

| Property | Value |
|----------|-------|
| Solution ID | sk182387 |
| Date Created | 2024-06-14 |
| Last Modified | 2025-02-24 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS) |

## Symptoms

- * After an upgrade to the Jumbo Hotfix Takes below, Mail Transfer Agent no longer works on any Virtual System except one:
  * R80.40 Jumbo Hotfix Take 211 and higher Takes
  * R81.10 Jumbo Hotfix Take 141 and higher Takes
  * R81.20 Jumbo Hotfix Take 54 and higher Takes
* The issue occurs in a VSX environment with MTA.

* Some system files are missing from the Postfix.

* MTA does not scan emails.

* The MTA process unexpectedly exits.

## Cause

After the upgrade, a new Postfix version was installed, and the Postfix files were deleted from all the VSs. The new files were created only on VS0.

## Solution

This solution requires authentication. Please log in to view the full solution.

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