> Source: [sk182366](https://support.checkpoint.com/results/sk/sk182366)

# sk182366 - "An internal server fault has occurred" error is displayed when logging into SmartEndpoint with a custom administrator named "endpoint"

| Property | Value |
|----------|-------|
| Solution ID | sk182366 |
| Date Created | 2024-06-04 |
| Last Modified | 2024-06-04 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | R81.20, R81 (EOS) |

## Symptoms

- "**An internal server fault has occurred** " server error is shown when logging in to the SmartEndpoint GUI client with a custom administrator created in SmartConsole with the name "*endpoint*".

## Solution

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