> Source: [sk182333](https://support.checkpoint.com/results/sk/sk182333)

# sk182333 - The name of a Maestro Security Group Member is "NA" in the WebUI of the Maestro Orchestrator

| Property | Value |
|----------|-------|
| Solution ID | sk182333 |
| Date Created | 2024-06-20 |
| Last Modified | 2025-01-22 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R81.20, R81.10 (EOS) |

## Symptoms

- The WebUI of the Maestro Orchestrator displays the names of some Security Group Members in a Maestro Security Group as "NA" instead of the name of the appliance model.

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk182333/appliance_name202405251404031.jpg)

## Cause

The **`original_name`** field is missing from the **/etc/appliance_config.xml** file on the problematic Security Group Members. This issue might occur after you install a Jumbo Hotfix Accumulator.  

Below is an example comparing the good and bad `appliance_config.xml` files for a 6800 appliance.  

`[Expert@HOSTNAME:0]# diff appliance_config.xml_good appliance_config.xml_bad`  
`1,3c1,3`  
`< <model manufacturer="CheckPoint" type="QM-30-00">`  
`< `**<name>Check Point Maestro</name>**  
`< `**<series>Maestro</series>**  
`---`  
`> <model manufacturer="CheckPoint" type="QL-25-00">`  
> ` `**<name>Check Point 6800</name>**  
> ` `**<series>6000 Appliances</series>**  
`580c580`  
`< `**<smo/><original_name>Check Point 6800</original_name></model>**  
`---`  
>` </model>`

<br />

## Solution

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