> Source: [sk182306](https://support.checkpoint.com/results/sk/sk182306) # sk182306 - Threat Emulation local license displays "Never" or "No License" instead of the expiration date | Property | Value | |----------|-------| | Solution ID | sk182306 | | Date Created | 2024-06-01 | | Last Modified | 2024-06-02 | | Technical Level | General | | Products | Security Gateway | | Versions | R81.20, R81.10 (EOS), R81 (EOS) | ## Symptoms - * After renewing the license for the Threat Emulation appliance, the Threat Emulation Local may still display the expiration date of the trial license, show "`Never`", or indicate "`No License`" instead of reflecting the updated license information. ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk182306/license_never202405191924272.jpg) ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk182306/No_license202405191924453.jpg)
* [TED debug](https://support.checkpoint.com/results/sk/sk114806) (**tecli debug set TE all**) shows the following items in *$FWDIR/log/ted.elg* : ``` [16837 4104607744][DATETIME] [TE (TD::All)] te::LogSender::SendContractMonitoringLog: local/remote mode, setting the license expiration date: 0 [16837 4104607744][DATETIME] [TE (TD::All)] te::LogSender::SendContractMonitoringLog: calculate unified subscription_status: subscription_status = 2, subscription_description = 'Subscription has expired. No valid contract found. If you have a valid contract, go to "Update Contracts" tab on SmartUpdate in order to update the machine's contracts', cloud_subscription_status = 0, cloud_subscription_description = 'Cloud emulation is not used', final status = 2, final description = 'Subscription has expired. No valid contract found. If you have a valid contract, go to "Update Contracts" tab on SmartUpdate in order to update the machine's contracts' ``` * The output of "**`cplic print -x`** " only shows the expired contracts for "**CPSB-TEMU-SB-M-8VM-1Y**". ``` ===+===========+============+==================== 4 �| XXXXXXX � | 31Mar2024 �| CPSB-TEMU-SB-M-8VM-1Y � �+-----------+------------+-------------------- � �|Covers: � � CPAP-TE250 CPSB-FW CPSM-C-2 CPSB-SBTE CPSB-NPM CPSB-LOGS CPSB-IA CPSB-ADNC CPSB-IPS CPSB-URLF CPSB-APCL CPSB-AV CPSB-ABOT-M CPSB-ASPM CPSB-TEMU-VMNUM-8 CPSB-CTNT CK-00-1C-7F-XX-XX-XX � �| � � � � � �CPAP-TE250 CPSB-FW CPSM-C-2 CPSB-SBTE CPSB-NPM CPSB-LOGS CPSB-IA CPSB-ADNC CPSB-IPS CPSB-URLF CPSB-APCL CPSB-AV CPSB-ABOT-M CPSB-ASPM CPSB-TEMU-VMNUM-8 CPSB-CTNT CK-00-1C-7F-XX-XX-XX ===+===========+============+==================== ``` ## Cause The latest contract (i.e., **`CPSB-TEMU-SB-M-8VM-1Y`** ) for the Threat Emulation local blade is missing from the contract file.
## Solution For further assistance to fix the missing contract, contact Check Point Account Services in one of these ways: * By creating a [Non-Technical Service Request](https://help.checkpoint.com/) * By phone - Americas: +1-972-444-6600 option 5, or International: +972-3-611-5100 option 5 --- # Agent Instructions This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products. ## Navigating This Knowledge Base - **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt) - **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml) - **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}` - **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content