> Source: [sk182287](https://support.checkpoint.com/results/sk/sk182287)

# sk182287 - Login to SmartConsole fails with "CRLs failed to be downloaded" when connecting to a SmartEvent Server

| Property | Value |
|----------|-------|
| Solution ID | sk182287 |
| Date Created | 2024-05-09 |
| Last Modified | 2025-04-17 |
| Technical Level | Advanced |
| Products | Security Management Server, SmartConsole |
| Versions | R82, R81.20, R81.10 (EOS), R81 (EOS), R82, R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- Login to SmartConsole fails with "`CRLs failed to be downloaded`" when connecting to a SmartEvent Server.

Example:


![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk182287/crl202405120950001.png)

## Solution

This solution requires authentication. Please log in to view the full solution.

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