> Source: [sk182284](https://support.checkpoint.com/results/sk/sk182284)

# sk182284 - ClusterXL commands return "Failed to load members object" error on a Scalable Platform Security Group in the Traditional VSX mode

| Property | Value |
|----------|-------|
| Solution ID | sk182284 |
| Date Created | 2024-05-09 |
| Last Modified | 2026-07-08 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * The "`cphaprob state`" command on a Scalable Platform Security Group in the Traditional VSX mode returns this error:

  `Failed to load members object`
* Setting the state of a Security Group Member with the command "`clusterXL_admin`" / "`g_clusterXL_admin`" fails with this error:

  `
  Failed to load members object`  
  `
  HA is not started
  `
* The state of a Security Group Member might not indicate an issue (the state is "ACTIVE").

## Cause

The value of the kernel parameter "`fwha_enable_state_machine_by_vs`" is set to `1`.

In non-Scalable Platform deployments, configuring VSX VSLS sets the value of this kernel parameter to `1`.

In Scalable Platform deployments in the Traditional VSX mode, the value of this kernel parameter must stay `0`.

## Solution

This solution requires authentication. Please log in to view the full solution.

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