> Source: [sk182269](https://support.checkpoint.com/results/sk/sk182269)

# sk182269 - Change report is not attached to the email although there is the Policy Install SmartTasks trigger

| Property | Value |
|----------|-------|
| Solution ID | sk182269 |
| Date Created | 2024-05-01 |
| Last Modified | 2024-05-05 |
| Technical Level | General |
| Products | Security Management Server, SmartConsole, Multi-Domain Security Management Server |
| Versions | R82, R81.20, R81.10 (EOS), R81 (EOS), R82, R81.20, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20, R82 |
| OS | Gaia |

## Symptoms

- * Email appears to have an attachment and SmartTasks executes successfully but the Change report is not attached to email.
* It is possible to see and generate Change Report independently.
* Report gets attached to email with "After Publish" trigger.

## Solution

In SmartTasks, the option of sending a Change Report as an attachment for the "After Install Policy" event is now removed.  

The fix is included in:

* [SmartConsole for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20_SC/R81.20/Introduction.htm) starting from Take 653
* Check Point R82

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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