> Source: [sk182256](https://support.checkpoint.com/results/sk/sk182256)

# sk182256 - Revert to Database Revision is stuck at 10% in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk182256 |
| Date Created | 2024-04-29 |
| Last Modified | 2025-01-16 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20, R82 |
| OS | Gaia |

## Symptoms

- * Revert to Database Revision is stuck at 10% in SmartConsole.

* If you close SmartConsole, open it again and try to log in, this error appears:

  `Unable to connect to the server. Database reversion is in progress`
* `PostgreSQL query on the Security Management Server / Domain Management Server shows the revert task does not continue past the "``START``" step, and the "``lastmodifytime``" timestamp does not change.`

  `
  `Example:
  `
  `

  ```
  
  [Expert@Mgmt:0]# psql_client cpm postgres -c "select objid,comments,domainid,name,statuscode,statusdescription,revisionname,creationtime,creator,validationstate,deletable,lastmodifytime from reverttorevisiontaskdetails;"
  
                  objid             |        comments        |               domainid               | name | statuscode | statusdescription |       revisionname       |      creationtime       | creator | validationstate | deletable |     lastmodifytime
  ----------------------------------+------------------------+--------------------------------------+------+------------+-------------------+--------------------------+-------------------------+---------+-----------------+-----------+-------------------------
   xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx | START                  | xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx |      |          0 | INPROGRESS        | admin@4/25/2024          | 2024-04-26 12:18:34.259 | admin   |               0 | t         | 2024-04-26 12:18:34.606
  ```

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content