> Source: [sk182206](https://support.checkpoint.com/results/sk/sk182206)

# sk182206 - Harmony Endpoint Security Client uninstallation on macOS Catalina fails

| Property | Value |
|----------|-------|
| Solution ID | sk182206 |
| Date Created | 2024-04-12 |
| Last Modified | 2024-04-15 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | macOS |

## Symptoms

- * Uninstalling Harmony Endpoint Security Client version E88.00, E88.10 and E88.20 either manually (using FileVault decryption) or through remote fails on macOS Catalina.
* Endpoint Security Client becomes offline and loses connectivity with the Endpoint Management Server.
* The macOS endpoint cannot boot.

## Cause

The Check Point Network Extension was not properly removed during the uninstallation on the macOS endpoint.

## Solution

This solution requires authentication. Please log in to view the full solution.

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