> Source: [sk182190](https://support.checkpoint.com/results/sk/sk182190)

# sk182190 - Upgrade verification fails with "IPS private package" error

| Property | Value |
|----------|-------|
| Solution ID | sk182190 |
| Date Created | 2024-04-11 |
| Last Modified | 2025-11-26 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |

## Symptoms

- Verification of upgrade fails with these errors:

"`IPS private package`".

"`This operation is not supported with an IPS private package. Revert IPS to the previous version.`"

## Cause

The upgrade is not supported if there is a private IPS package in the database.

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## Solution

This solution requires authentication. Please log in to view the full solution.

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