> Source: [sk182099](https://support.checkpoint.com/results/sk/sk182099)

# sk182099 - 9100 / 9200 / 9300 / 9400 appliance fails to boot and shows the "ERROR: DIMM Failure found" message

| Property | Value |
|----------|-------|
| Solution ID | sk182099 |
| Date Created | 2024-03-11 |
| Last Modified | 2025-01-10 |
| Technical Level | Advanced |
| Products | Hardware |
| Versions | Not Version-Specific |
| OS | Gaia |
| Platform | 9000 |

## Symptoms

- * A 9100 / 9200 / 9300 / 9400 appliance fails to boot.

* "`ERROR: DIMM Failure found`" message during a boot of 9100 / 9200 / 9300 / 9400 appliance.

  This message appears when connected to the appliance through the console port or in LOM Card KVM.

## Cause

BIOS detected at least one faulty DIMM.

## Solution

This solution requires authentication. Please log in to view the full solution.

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