> Source: [sk182052](https://support.checkpoint.com/results/sk/sk182052)

# sk182052 - "AM In an inconsistent state - Error 26824" when you uninstall or upgrade the Harmony Endpoint Security client

| Property | Value |
|----------|-------|
| Solution ID | sk182052 |
| Date Created | 2024-03-01 |
| Last Modified | 2025-06-24 |
| Technical Level | Advanced |
| Products | SASE |
| Versions | Cloud |
| OS | Windows |

## Symptoms

- When you uninstall or upgrade the Harmony Endpoint client, the system displays an "Error 26824 - AM is in an inconsistent state".

## Cause

The temporary folder *C:\\Program Files (x86)\\CheckPoint\\Endpoint Security\\AMRebootFlag.pending* is not deleted automatically.

## Solution

This solution requires authentication. Please log in to view the full solution.

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