> Source: [sk182033](https://support.checkpoint.com/results/sk/sk182033)

# sk182033 - Login to SmartConsole fails when the Compliance blade runs scheduled scans

| Property | Value |
|----------|-------|
| Solution ID | sk182033 |
| Date Created | 2024-02-16 |
| Last Modified | 2026-02-08 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20 |

## Symptoms

- Login to SmartConsole fails when the Compliance blade runs scheduled scans. The Compliance blade scheduled scans run at different times.

## Solution

This problem was fixed. The fix is included in:

* [Check Point R82](https://support.checkpoint.com/results/sk/sk181127)
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 70
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 152

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

**On versions R81.20 and earlier, after you install the Hotfix:**

1. Backup and edit `grc.conf`. Run:  
   `[Expert@HostName]# cp -pv $MDS_FWDIR/conf/grc.conf{,_BKP}`  
   `[Expert@HostName]# vi $MDS_FWDIR/conf/grc.conf`  

2. Remove this line:  
   `interpreterSchedPeriod=86400`  

3. Add these values at the bottom of `grc.conf`:  
   `interpreterSchedPeriodDay=7`  
   `interpreterSchedPeriodHour=23`  
   `interpreterSchedPeriodMin=59`  
   `interpreterSchedPeriodSec=59`  

   By default, this schedules the Compliance blade to run every day at 23:59:59.  
   `interpreterSchedPeriodDay` is the day of the week. 0=Sunday, 1=Monday, 2=Tuesday, 3=Wednesday, 4=Thursday, 5=Friday, 6=Saturday, 7 = every day.  

   `interpreterSchedPeriodHour` is the hour of the day which can be between 0-23.  

   `interpreterSchedPeriodMin` and `interpreterSchedPeriodSec` can be between 0-59.  

4. Save the changes in the `Vi` editor and restart the `fwm` process to apply the changes.

**On version R82** For R82 the necessary configuration is already included in `$MDS_FWDIR/conf/grc.conf`.

---

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