> Source: [sk181992](https://support.checkpoint.com/results/sk/sk181992)

# sk181992 - "Administrator failed to log in: SIC Error for cpmi: Server could not find authentication method, method returned deny for service cpmi" error in audit log

| Property | Value |
|----------|-------|
| Solution ID | sk181992 |
| Date Created | 2024-02-06 |
| Last Modified | 2024-02-06 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R81.10 (EOS), R81.20 |
| Platform | Open Server |

## Symptoms

- After deleting an MLM object, audit log on Multi-Domain Security Management shows:  
`Administrator failed to log in: SIC Error for cpmi: Server could not find authentication method, method returned deny for service cpmi.`  
`peer is cp_mgmt_xxxxx - see attachment`

## Cause

Deleted MLM was not stopped before deletion and keeps trying to connect to the MDS (Multi-Domain Security Management).

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content