> Source: [sk181964](https://support.checkpoint.com/results/sk/sk181964)

# sk181964 - Harmony Endpoint push operations ends with an error with and the Endpoint List is empty

| Property | Value |
|----------|-------|
| Solution ID | sk181964 |
| Date Created | 2024-01-30 |
| Last Modified | 2024-02-05 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | R81.20 |
| OS | Windows, Gaia |
| Platform | Smart-1 |

## Symptoms

- * Some push operations ends with the error "Something went wrong, please refresh your page and try again".
* The "Endpoint List" (Push Operation screen) is empty.

## Cause

The issue is with the Unified Endpoint Management process display.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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