> Source: [sk181917](https://support.checkpoint.com/results/sk/sk181917)

# sk181917 - Troubleshooting "Config Point" Issues on Security Gateways

| Property | Value |
|----------|-------|
| Solution ID | sk181917 |
| Date Created | 2024-01-29 |
| Last Modified | 2025-09-02 |
| Technical Level | Advanced |
| Products | Security Gateway, Scalable Platforms |
| Versions | R82.10, R82, R82.10, R82 |
| OS | Gaia |

## Symptoms

- * After you log in to the command line on a Security Gateway / Cluster Member / Security Group, this message appears above the prompt:

  `Firewall / SecureXL / HyperFlow boot configuration was not completed correctly.`  
  `
  For troubleshooting instructions, see sk181917`  
  `
  and examine this log file: /opt/CPsuite-<VERSION>/fw1/log/conf_param.elg`
* The `/etc/.notify_confp_upgrade_errors` file on the Security Gateway contains this message:

  `<Module_Name> configuration was not completed correctly.`  
  `
  For troubleshooting instructions, see sk181917`  
  `and examine this log file: <path to log file>`

## Solution

This solution requires authentication. Please log in to view the full solution.

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