> Source: [sk181913](https://support.checkpoint.com/results/sk/sk181913)

# sk181913 - Importing an upgrade package on a Check Point appliance fails with "Your partitions are not in Check Point standard format, and an upgrade is not possible"

| Property | Value |
|----------|-------|
| Solution ID | sk181913 |
| Date Created | 2024-01-24 |
| Last Modified | 2025-11-05 |
| Technical Level | Advanced |
| OS | Gaia |

## Symptoms

- * Importing an Upgrade package in Gaia Portal / Gaia Clish / Gaia gClish fails:

  `The following results are not compatible with the package:`  
  `
  `  
  `
  - Your partitions are not in Check Point standard format, and an upgrade is not possible. Reinstall your system and verify correct partitioning.`  
  `
  `  
  `
  This installation package is not supported on Cloud environments (Microsoft Azure, Google Cloud, Amazon Web Service and Aliyun)`  
  `
  This installation package may not be supported on your appliance model.`  
  `
  For the latest software images for Check Point appliances, see sk166536`  
  `
  This installation package may not be supported on your server.`  
  `
  The installation is supported only on servers with standard Check Point partition formats`
* The affected Gaia server has a Software RAID configured or has an option for a RAID.

* The Expert mode command "`ls -l /boot/SW_RAID`" returns:

  `ls: cannot access /boot/SW_RAID: No such file or directory`

## Cause

The `/boot/SW_RAID` file is missing on the Gaia server.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

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