> Source: [sk181816](https://support.checkpoint.com/results/sk/sk181816)

# sk181816 - Logs tab or Security Overview not loading in Harmony Endpoint

| Property | Value |
|----------|-------|
| Solution ID | sk181816 |
| Date Created | 2023-12-19 |
| Last Modified | 2023-12-24 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, R82.10, R82, R81.20 |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- * Logs tab or Security Overview not loading in Harmony Endpoint
* Tenant is in Australia/India/UK region
* URL in browser shows portal.checkpoint.com

## Solution

This solution requires authentication. Please log in to view the full solution.

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# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

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