> Source: [sk181814](https://support.checkpoint.com/results/sk/sk181814)

# sk181814 - How to migrate a Harmony Endpoint EPMaaS Tenant to another region

| Property | Value |
|----------|-------|
| Solution ID | sk181814 |
| Date Created | 2023-12-19 |
| Last Modified | 2023-12-21 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, R82.20, R82.10, R82, R81.20 |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- The customer requests to have their Harmony Endpoint Cloud/EPMaaS Server/Tenant to be migrated from the current Region to another Region.

## Cause

We do not support migration of a Harmony Endpoint Cloud/EPMaaS Server/Tenant from one region to another region.

## Solution

You cannot migrate a Harmony Endpoint EPMaaS tenant from one region to another. However, you can create a new Harmony Endpoint EPMaaS in the new region after terminating the original tenant and the Infinity Portal account.  

**Note** - Migrating any data from the previous Harmony Endpoint EPMaaS Server/Tenant and the Infinity Portal Account/Tenant is not supported.  

**To terminate the** **Harmony Endpoint EPMaaS tenant:** 1. Log in to the **Infinity Portal** .  
2. Click **Harmony Endpoint** \> **Service Management** .  
3. In the **Service Status** section, click **x.**   

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk181814/How_to_terminate_EPMaaS_Tenant202312210736001.png)  

<br />

**To delete the Infinity Portal account:** 1. Log in to the **Infinity Portal** .  
2. Click **Global Settings** \> **Account Settings** .  
3. In the Delete Account section, click Delete This Account.  

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk181814/How_to_terminate_Infinity_Portal_Tenant202312211005461.png)

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