> Source: [sk181798](https://support.checkpoint.com/results/sk/sk181798)

# sk181798 - CPCA daemon is 'down' after creating a new Domain 

| Property | Value |
|----------|-------|
| Solution ID | sk181798 |
| Date Created | 2023-12-13 |
| Last Modified | 2025-01-16 |
| Technical Level | General |
| Products | Multi-Domain Security Management Server |
| Versions | R81 (EOS), R81.10 (EOS), R81.20 |
| OS | Gaia |

## Symptoms

- After you add a new Domain, the output of the "`mdsstat`" command shows that the "`cpca`" daemon remains in the "`down`" state.

## Cause

The content of the *$MDS_CPDIR/registry/HKLM_registry.data_cust* registry file is incorrect and contains SIC settings (this file is the base registry for a new Domain and contains specific data during a Domain creation).

The Certificate Authority server settings did not initialize during the Domain creation because the SIC section was already populated.

## Solution

This problem was fixed. The fix is included in:

* [Check Point Quantum R82](https://support.checkpoint.com/results/sk/sk181127)
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 79
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 158

If you choose not to upgrade, [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a **Hotfix** for this issue.

**Workaround procedure for a new Domain, on which there are no certificates (no managed objects or users):**

1. Connect to the command line on the Multi-Domain Security Management Server.
2. Log in to the Expert mode.
3. Go to the context of the new problematic Domain Management Server:  
   `mdsenv <IP Address or Name of Domain Management Server>`
4. Reset the Certificate Authority:  
   `fwm sic_reset`
5. Create the Certificate Authority:  
   `mdsconfig -ca <Name of Domain Management Server> <IP Address of Domain Management Server>`  
   Example:  
   `mdsconfig -ca MyNewDomain 192.168.2.4`

<br />

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content