> Source: [sk181784](https://support.checkpoint.com/results/sk/sk181784)

# sk181784 - "Policy installation failed on gateway" error after upgrading Centrally Managed Spark Firewall appliance from R80.20.xx to R81.10.xx

| Property | Value |
|----------|-------|
| Solution ID | sk181784 |
| Date Created | 2023-12-12 |
| Last Modified | 2026-05-03 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1500, 1600, 1800 |

## Symptoms

- In Centrally Managed Spark Firewall appliance, "*Policy installation failed on gateway*" error in SmartConsole after upgrading from R80.20.xx. to R81.10.xx firmware.

## Solution

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