> Source: [sk181758](https://support.checkpoint.com/results/sk/sk181758)

# sk181758 - CloudGuard Controller fails to update identities on the Security Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk181758 |
| Date Created | 2023-12-04 |
| Last Modified | 2023-12-06 |
| Technical Level | Advanced |
| Products | Security Gateway, Cloud Firewall |
| Versions | R81.20, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20 |

## Symptoms

- * CloudGuard Controller fails to update identities on the Security Gateway.

* CloudGuard Controller requests to run *vsecUpdate.sh* missing a shared secret parameter. In the file *$MDS_FWDIR/log/cloud_proxy.elg* 
  you see a similar log:  

  `ERROR datacenter.util.CommandExec [gateway-updater_****]: `  
  `
  Failed to execute '[/opt/CPshrd-R81.10/bin/cprid_util, -server, ****, -timeout, 120, -stdout, `  
  `
  /etc/fw/tmp/****_vsecUpdate.sh.stdout, -verbose, rexec, -rcmd, /bin/bash, `  
  `
  /etc/fw/tmp/****_vsecUpdate.sh, ****, ]' failed with code '255'`

  In a working scenario, there is a shared secret right after `/etc/fw/tmp/****_vsecUpdate.sh, ****,`
* Manually running the command `"/etc/fw/tmp/****_vsecUpdate.sh **** <shared_secret>"` on the Security Gateway adds the identities properly.

## Cause

A **Check Point Host** object was created instead of a **Host** object with these settings:

* Name: LocalHost
* IPv4 address: 127.0.0.1

## Solution

This solution requires authentication. Please log in to view the full solution.

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