> Source: [sk181616](https://support.checkpoint.com/results/sk/sk181616)

# sk181616 - "Hardware Tab is not relevant to selected gateway. For more information, see sk181616" message in Web SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk181616 |
| Date Created | 2023-11-06 |
| Last Modified | 2025-10-15 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82 |
| OS | Gaia |

## Symptoms

- In Web SmartConsole, when you select a Security Gateway object and click the "**Hardware**" tab, this message appears (depends on the Web SmartConsole version):

* `Hardware Tab is not relevant to selected gateway. For more information, see sk181616`

* `The 'Hardware' tab is not relevant for the selected object.`  
  `
  For more information, see sk181616.`

* `Failed to retrieve the data for the selected object.`  
  `
  For more information, see sk181616.`

## Cause

This message appears because of limitations associated with the **Hardware**tab in Web SmartConsole (see below).

## Solution

This solution requires authentication. Please log in to view the full solution.

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