> Source: [sk181615](https://support.checkpoint.com/results/sk/sk181615)

# sk181615 - OpenTelemetry Agent (OtlpAgent) Release Updates

| Property | Value |
|----------|-------|
| Solution ID | sk181615 |
| Date Created | 2023-11-05 |
| Last Modified | 2026-08-31 |
| Technical Level | General |
| Products | Tools |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Solution

**Introduction \| Manual Installation \| Availability \| Troubleshooting \| List of Resolved Issues**

Introduction {#Introduction}
----------------------------

The **OpenTelemetry Agent** is a new method to generate and report metrics on Check Point devices, as part of the Skyline OpenTelemetry flow, additional to CPView.  
For more information, see [sk178566](https://support.checkpoint.com/results/sk/sk178566).

The OpenTelemetry Agent package is installed automatically on all relevant Check Point devices when Automatic Update downloads are enabled (see [sk175504](https://support.checkpoint.com/results/sk/sk175504), section 2-B).

If Automatic Updates are disabled, you must first manually install the latest [AutoUpdater](https://support.checkpoint.com/results/sk/sk165653) Take and then install the OpenTelemetry Agent package manually using the steps below.

Manual Installation (Offline) {#Manual Installation}
----------------------------------------------------

### Instructions:

1. Download the offline package to your computer. See the "Availability" section.

2. Copy the offline package from your computer to your Check Point device to some directory (for example, */var/log/*).

3. Connect to the command line on your Check Point device.

4. Log in to the Expert mode.

5. Go to the directory with the offline package.

6. Install the offline package:

   * On a Security Gateway / each Cluster Member / Management Server / Log Server:

     `autoupdatercli install <Name of Offline Package>.tar`
   * On a Scalable Platform Security Group (Maestro / Chassis):

     `g_all autoupdatercli install <Name of Offline Package>.tar`

**Note** : The installation does not require **`cpstop; cpstart`** or a reboot. Once installed, no further action is required, the update will be applied immediately.

Availability {#Availability}
----------------------------

> |----------|--------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------|
> | Take #   | Release Date | Download Package                                                                                                                                                  |
> | Take 156 | 30 Aug 2026  | [![](https://sc1.checkpoint.com/sc/images/download-m.png)](https://support.checkpoint.com/results/download/144990) (TAR)                                          |
> | Take 156 | 30 Aug 2026  | [![](https://sc1.checkpoint.com/sc/images/download-m.png)](https://support.checkpoint.com/results/download/144991) (TAR) For Check Point Firewall 3900 Appliances |
>
> To see the current installed Take, run this command in the Expert mode:
>
> `cpinfo -y all 2>/dev/null | grep CPOTLPAGENT_AUTOUPDATE`

Troubleshooting {#Troubleshooting}
----------------------------------

The OpenTelemetry Agent log file is `/opt/CPOtlpAgent/otlp_agent.log`

To simulate the export of the metrics:

1. Enable the debug mode:

   `/opt/CPotelcol/sklnctl export --debug /<path_to>/<output_file>.json`

   Example:

   `/opt/CPotelcol/sklnctl export --debug /var/log/otlp_export_debug.json`
2. Restart the OpenTelemetry Collector:

   `/opt/CPotelcol/CPotelcolCli.sh stop ; /opt/CPotelcol/CPotelcolCli.sh start`
3. Restart the OpenTelemetry Agent:

   `/opt/CPotlpAgent/CPotlpagentCli.sh stop ; /opt/CPotlpAgent/CPotlpagentCli.sh start`
4. Search for your metric name in the output file:

   `cat /<path_to>/<output_file>.json | jq . | grep "<metric_name>"`

   Example:

   `cat /var/log/otlp_export_debug.json | jq . | grep "hardware.sensors.temperature"`
5. Disable the debug mode:

   `/opt/CPotelcol/sklnctl export --debug-stop`
6. Restart the OpenTelemetry Collector:

   `/opt/CPotelcol/CPotelcolCli.sh stop ; /opt/CPotelcol/CPotelcolCli.sh start`
7. Restart the OpenTelemetry Agent:

   `/opt/CPotlpAgent/CPotlpagentCli.sh stop ; /opt/CPotlpAgent/CPotlpagentCli.sh start`

List of Resolved Issues and New Features per OpenTelemetry Agent Update {#List of Resolved Issues}
--------------------------------------------------------------------------------------------------

|----------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| ID       | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| **Take 156 - Gradual deployment from 30 Aug 2026**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    ||
| ODU-4626 | * Improved telemetry export reliability with fixes for proxy handling, port behavior, and certificate validation. * Resolved incorrect environment variable values that could affect telemetry and related workflows. * Fixed data indexing behavior for Splunk export to improve consistency of ingested telemetry. * Improved Datadog export startup reliability in certificate-verification scenarios. * Reduced high CPU utilization seen in specific telemetry/diagnostics scenarios. * Improved runtime efficiency by reducing installation and setup time in telemetry components. * Improved diagnostics collection experience with updates to log collection behavior. * Enhanced diagnostic package output completeness in exported artifacts. * Improved command usability and validation behavior in Skyline control workflows. * Updated core runtime and dependency stack for better stability and security posture. * Fixed IPv6 parsing/validation issues to improve compatibility in dual-stack environments. * Improved SD-WAN metering aggregation behavior for more accurate traffic accounting. * Support for custom scripts upgrades. |
| **Take 141 - Gradual deployment from 01 Mar 2026**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    ||
| ODU-3690 | * Enhancement: Added external labels support as part of the "export" payload to "sklnctl". * Enhancement: Added a new Management API Threshold alert (Infinity AIOps). * Enhancement: CME Integration for AIOps. * Datadog integration issues. * Code limitation fixes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| **Take 131 (03 Nov 2025)**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            ||
| ODU-3251 | * Enhancement: Improved the custom scripts template. * Enhancement: Added a new event based trigger I/S (Infinity AIOps). * Enhancement: Disabled the Install Policy alert on Smart-1 Cloud (Infinity AIOps). * Minor fixes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| **Take 127 (08 Sep 2025)**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            ||
| ODU-3048 | * Minor fixes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| **Take 115 (15 July 2025)**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           ||
| ODU-2840 | * Minor fixes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| **Take 103 (29 June 2025)**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           ||
| ODU-2698 | * Minor fixes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| **Take 97 (27 April 2025)**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           ||
| ODU-2563 | * Enhancement: Added ARP records count collector. * Enhancement: Fixes and improvements to multiple metrics and collectors. * Enhancement: AIOPs fixes and improvements. * Enhancement: Performance improvements, adopting a new open source. * Enhancement: Added data to packages and Jumbo collector as metrics.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| **Take 63 (9 December 2024)**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         ||
| ODU-2211 | * Enhancement: Added the Management API Statistics feature. * Enhancement: Introduced a template script to support custom script development. * Enhancement: The Custom Scripts feature is now Generally Available. * Enhancement: Refined the custom script output format requirements. * Enhancement: Some processes migrated from *tellpm* to CPWatchDog. * Minor Fixes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| **Take 50 (8 October 2024)**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          ||
| ODU-2075 | * Minor fixes and improvements.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| **Take 49 (18 September 2024)**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       ||
| ODU-2067 | * Minor fixes and improvements.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| **Take 41 (10 September 2024)**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       ||
| ODU-2003 | * Enhancement: Added MGMT API Statistics. * Enhancement: Added the Custom Scripts feature. * Enhancement: Added AIOPS related content. * Enhancement: Template script is now used with custom scripts. * Enhancement: The format of custom script output is changed. * Fixes and corrections.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| **Take 26 (11 November 2023)**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        ||
| ODU-1368 | * First Release of the document.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |

---

# Agent Instructions

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