> Source: [sk181540](https://support.checkpoint.com/results/sk/sk181540)

# sk181540 - Transitioning from CLC to IGS: Experience the Next Generation of Security Services

| Property | Value |
|----------|-------|
| Solution ID | sk181540 |
| Date Created | 2023-10-06 |
| Last Modified | 2023-10-18 |
| Technical Level | General |

## Solution

**Starting October 22, 2023, Cybersecurity Learning Credits (CLCs) will transition to Infinity Global Services (IGS) credits, introducing a new array of cybersecurity service offerings.**
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![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk181540/Infinity-logo202310061321551.png)

Check Point Infinity Global Services delivers end-to-end security service offerings that help customers prevent advanced threats, respond to widespread attacks, and enhance their security resilience strategy.   

**IGS provides over 30 security service options across four pillars: Assess, Optimize, Master, and Respond. This comprehensive solution offers tailored services, including assessments, design, training, mitigation, and response planning.**   

Each IGS credit, valued at $100 USD, offers a convenient way to acquire specific security services based on your precise requirements. Leverage the credits to enhance your security capabilities, bolster threat prevention, assess and mitigate risks, or optimize your security maturity.  

<br />

### **What is Infinity Global Services?**

Check Point Infinity Global Services (IGS) embraces a holistic lifecycle services approach. It is a simple, flexible business model for consuming services.  

IGS offerings help customers in averting advanced threats, addressing widespread attacks, and strengthen their security resilience strategies. The extensive portfolio of security services provides significant flexibility, enabling customers to customize their service choices to suit their unique environments.  

Powered by over 300 Elite Cyber Experts, IGS prioritizes delivering comprehensive end-to-end solutions tailored to your needs, enabling you to initiate from your current state and steadily enhance your security position.  
![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk181540/4 pillars202310060933591.png)

### **Frequently Asked Questions (FAQ)**

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* I noticed that my CLC has changed to IGS. What does this mean? Is the value consistent?  
  > IGS is the next Generation of CLC. With IGS, you are equipped with the flexibility to purchase credits that align with all of your security services needs. The value of each IGS credit is $100 USD, the same as your CLCs.
* What type of services I can use with IGS?  
  > IGS credits give you access to over 30 cybersecurity services including assessments, MDR, IR, penetration testing, training, and Professional Services support. Visit [igs.checkpoint.com](https://igs.checkpoint.com) for a comprehensive list.
* How do I manage and allocate my IGS service consumption?  
  > Purchase IGS credits in bulk (e.g., 500) and utilize them according to your needs on the IGS portal. Each service has a specific IGS credit value which you can redeem.
* How do I order IGS credits for Professional Services?  
  > Navigate to the "Optimize" section of the IGS portal, select the desired service, and click on "Request a service." Our team will then schedule a scoping session with you to determine the requisite IGS credit allocation based on your project
* I'm short on credits for a particular service. How can I address this?  
  > Contact your channel partner to acquire more IGS credits
* Was the expiration date for my CLCs modified when converted to IGS credits?  
  > No, the expiration dates remain the same.
* Can I acquire IGS credits for free?  
  > IGS credits are a premium offering and must be purchased.
* How do I verify my IGS credit balance?  
  > Your balance is viewable on the igs.checkpoint.com status widget.
* What should I do if my IGS balance seems inaccurate?  
  > Contact our Account Services team for assistance.
* I initially acquired CLCs with the intent of utilizing them exclusively for training my team. Can I still use them for this purpose?  
  > Absolutely! You can still utilize the CLCs, now converting to IGS credits, for the original purpose you obtained them for. With the transformation into IGS credits, redemption options have been broadened.
* Are IGS credits valid for the contract availability time period or for one year from the call-off date?  
  > IGS credits are valid for the contract availability time period.
* Where can I obtain more details about IGS?  
  > You can find more information at [Check Point Infinity Global Services page](https://www.checkpoint.com/services/infinity-global/)or contact the IGS team via email at services@checkpoint.com.

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# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

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