> Source: [sk181528](https://support.checkpoint.com/results/sk/sk181528)

# sk181528 - The "sklnctl" process runs for a long time and CPU load spikes on R80.10, R80.20, and R80.30 versions

| Property | Value |
|----------|-------|
| Solution ID | sk181528 |
| Date Created | 2023-10-04 |
| Last Modified | 2023-10-19 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.20 |
| OS | Gaia |

## Symptoms

- * Output of the "`ps`" command shows that the COMMAND "`sklnctl`" has very high total running TIME (more than 10-20 minutes).

* Output of the "`top`" command shows repeated increases in the CPU load that last for a long time.

## Cause

An update for Skyline Open Telemetry (CPotelcol) component was released ([sk178566](https://support.checkpoint.com/results/sk/sk178566)).

Check Point versions R80.10, R80.20, R80.20SP, R80.30, and R80.30SP received this update, although it does not apply to these versions.

The AutoUpdater Utility ([sk165653](https://support.checkpoint.com/results/sk/sk165653)) on these versions repeatedly tries and fails to install the updated CPotelcol component.

## Solution

This solution requires authentication. Please log in to view the full solution.

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