> Source: [sk181502](https://support.checkpoint.com/results/sk/sk181502)

# sk181502 - Jumbo Hotfix installation fails during installation of Mobile Access package

| Property | Value |
|----------|-------|
| Solution ID | sk181502 |
| Date Created | 2023-10-04 |
| Last Modified | 2023-10-05 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.10 (EOS), R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * Jumbo Hotfix installation fails during Mobile access package install.  

* DA log files collected with "`da_cli collect_logs`" show:   
  `Log file install_cvpn_R81_10_JUMBO_HF_HOOK.elg shows that no param is set. The params are usually set by CPprofile.sh or CPprofile.csh`  

  `============================================================`  
  `'cvpn_post.csh' invoked at: 2023-09-18 03:39:35`  
  `============================================================`  
  `Params: `  

  `Log file hook_cvpn_HOTFIX_R81_10_JUMBO_HF_MAIN_18_09_2023_03_39_34.log shows that param CVPNDIR is undefined.`  

  `cvpn_post.csh: Using /opt/CPInstLog/install_cvpn_R81_10_JUMBO_HF_HOOK.elg as debug output file.`  
  `CVPNDIR: Undefined variable.`and PPAK should ideally not be installed on management since they are Security Gateway features.

## Cause

During the in-place upgrade, Mobile Access, CVPN, and PPAK packages were installed and recorded in the registry. When a database is migrated, a registry file is included and imported to a device configured as management and does not have such packages installed. CVPN

## Solution

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