> Source: [sk181500](https://support.checkpoint.com/results/sk/sk181500)

# sk181500 - CloudGuard Central Licenses deleted from the Security Management R81.20 Jumbo Hotfix Take 26

| Property | Value |
|----------|-------|
| Solution ID | sk181500 |
| Date Created | 2023-09-21 |
| Last Modified | 2024-04-15 |
| Technical Level | General |
| Products | Cloud Firewall |
| Versions | R81.20 |
| OS | Gaia |

## Symptoms

- CloudGuard Central Licenses are removed from the CloudGuard Central License pool on the Security Management and from the Security Gateways after upgrade to R81.20 Jumbo Hotfix Take 26.

## Solution

This problem was fixed. The fix is included in:

* [**Jumbo Hotfix Accumulator for R81.20**](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm)**starting from Take 38**   

<br />

**Note:**

* If you upgraded using the migrate_server utility (export DB \> Fresh install \> Import DB) then make sure to run the `$MDS_FWDIR/scripts/alignLicensesInDB.sh` script after importing the database.  

* If you already upgraded to **R81.20 Take 26** , upgrading to Take 38 will not resolve the issue automatically. The licenses needs to be added to the Security Management / MDS using the instructions below.  

  If you installed **Take 26** or choose not to upgrade, follow these steps:

  On the **Security Management Server** , use the **vsec_lic_cli** tool to resolve this problem.   
  Run:
  1. `vsec_lic_cli add <license string>`
  2. `vsec_lic_cli distribute`

  <br />

  For the **Multi-Domain Server (MDS) HA environment** in the mds mode only (if you were using domain mode, use the Security Management Server under relevant domain/CMA), the license should be added to each MDS:
  1. Add the license to each MDS (primary and secondary) by running  
     `cplic put <license string>`  

  2. Distribute the licenses on each MDS server to all Security Gateways:  
     `vsec_lic_cli distribute `

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content